I got a new vacuum cleaner, a new Dyson. To be quite truthful, I still have my original Dyson, a much better and more expensive model, which I have had about 5-6 years, but one of the parts is kaput. The bit where the dirt collects. It would be quite easy to exchange. I have ordered the new part, not even so expensive, but the lady on the phone tells me they are not available at the moment. As soon as they arrive (I have already been waiting 2-3 weeks) she will let me know by e-mail. I will then have to add my requirement to the e-mail and then I will eventually receive the missing part when it is available. I have no choice but to believe her. In the meanwhile what shall I do without. I had a look in Internet and saw that Dyson have a model as a special offer. Not as expensive as the one I have, but a special offer Fr. 100 cheaper than the usual price. I decided that two vacuum cleaners in the hand would be better than one broken vacuum cleaner, so it arrived yesterday.

What could be more complicated than a new vacuum cleaner, but even vacuum cleaners have improved. I thought just plug it in and switch it on. OK, that is the basic idea but in this day and age everthing has been computerised. OK, the vacuum cleaner works, I can use it, although how do I empty the dirt. I had to read the leaflet. The instruction page also advised me to register my vacuum cleaner on my phone, pad or whatever which was the beginning of the Bill Gates Odyssy. First of all I had to scan the leaflet onto my phone to get a connection to the Dyson site. Then I got a page where I had to register the code number on the vacuum cleaner, of course with my e-mail address. I then arrived to the site where I got my instructions. You really have to be a computer freak today and only to operate your vacuum cleaner. Being a succour for punishment I noticed that I could also register my second broken vacuum cleaner, although I know it was alrady registered when I bought it, but noamally with a post card. I registered this as well so now I am registered with Dyson.

These codes are really good for registration. They should issue them on people. I keep forgetten names lately and I am sure it would help. You cannot lie to a computer.