Fandango’s Provocative Question #140

During the height of the pandemic, to what extent did you avail yourself of online shopping for meals, groceries, and other goods and services? If you did use online shopping and delivery services, now that things have eased up a bit, has your reliance on or use of such service continued at the same rate, increased, or decreased. To what extent?

This is the man that delivers my grocery order twice a week and he is almost my angel in disguise. If there was one good thing that arrived with the pandemic, it was the organising of bringing goods home. At the beginning the stores and companies were overwhelmed with the demands, most people being isolated at home and it was a few months before it got organised in Switzerland. There were many disappointed people that realised that waiting time for a slot could be almost a month. At this time I still had my car. I would add that I am handicapped with MS. I can walk and I was risking outings to the store with perhaps a virus floating around with my car as there was no other possiblity to get my required food. This changed thank goodness and the store companies began to re-organise themselves.

In the meanwhile I was having more problems with my mobility and had to rethink the situation. It was then I got a notification from one of the main Swiss store chains, Migros, of which I was a member inviting me to take part in their new online system called MyMigros. Only people invited could partake and after weighing it up I decided to join. It was a pilot project and in the meanwhile that have exetended the system. It was the best decision I had made and if something good had to come out of this Covid curse, this was it. Two years later I am placing two weekly orders on the computer. They have a very good web site to choose the goods and as I have the routine I plan deliveries for Tuesday and Friday morning around 10-11 which works very well. I even get a message on my phone from the chauffeur to tell me he is on his way and a confirmation on the computer on the morning of the delivery showing what will be delivered. The groceries come from the local large store where I used to shop and are always fresh. The dates are arecent. At the same time I had organised a deep freezer chest for home and a machine to vacuum pack items to be frozen. I can now freeze meat mainly for cooking at a later date. This system cannot deliver frozen goods as their trucks as they do not have the facilities (although they tell me they are working on it). If something is not available I can mark my order for alternatives (which are very well organised), although it does not happen very often. I also have the opportunitiy to send a message on my computer to their office with any problems I might have and I always get an answer on the same day. Financially I do quite well as I get bonus items and all the perks you have in the store. The cost of delivery is minimal, but I pay nothing as from 80 Swiss francs delivery is free and that is no problem for me. I can also order non food items such as bathroom articles: toilet paper, tissues etc. I can pay with banking online, or in my case with my post office account.

This has now become a permanent system in my household life. My MS is naturally not improving with the years, but I can manage. My husband also has mobility problems so it is really a godsend that this has now been organised. More and more people in Switzerland are now ordering online. Now and again I take my scooter and walker to the stores to get frozen goods or fresh meat from the butcher and I notice how much space there now is: no-one is queing in the store, and there is no longer panic buying. It is easy to move around and shopping no longer has any stress. In Switzerland, at least in my area, there has been a revolution in buying customs and I am one big happy customer. The crush at holiday time has gone and no-one is panic buying.

I also have a company which is very reliable for delivering non food items, My life has really been re-organised, I have become a logistic expert.

Online buying and deliveres are perfect and I could not wish for a better system.

Fandango’s Provocative Question #140

7 thoughts on “Fandango’s Provocative Question #140

  1. There is no delivery in this town. I suppose we don’t have enough people, though I suspect the real problem is a lack of people willing to do deliveries. On store delivers, but they are the most expensive grocery in the area and I would never voluntarily shop there. With the price of groceries up by about 50% since the lockdown, it would not be my first choice by any means. We were lucky that Owen moved back and was able to do the going out and shopping which we were afraid to do.

    Our grocery did eventually create drive by “pick up” service for both medications and groceries, though the grocery pick up is gone now. The pharmacy pickup is still ongoing. Our problem is that we do not live IN town, but about 3 miles outside, in an area everyone calls “the trees.”

    “Oh, you live in the trees,” they say. Very few people deliver out this far — even pizza — and many places are unable to deliver daily and have cut back to a couple of days each week. I suppose it’s part of the perils of living way out here. A grocery delivery service would be an enormous help, but I’m not expecting it to happen. In a town that also has NO public transportation — no trains, buses, or even an uber or a taxi — it can get very complicated for those of us who don’t drive.

    Liked by 1 person

    • I know I am very lucky to have such a good system here, but it is a small country and with a good infrastructure. Perhaps our outlying villages in the mountains have more problems, but even they have their possibilities and are organised. We have a population of eight million which helps. We also have problems with finding drivers at the moment, but that is a European problem, if not universal. Our local system is based on larger vans and not trucks which most people can drive. Although wenlive in a small village, next town is a five minute drive away.


  2. Many of us have had our lives changed as a result of the pandemic, and I think the ability to order online and have nearly anything you need delivered right to your door has made a big difference in people’s lives.

    Liked by 1 person

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